FAQ’s

Common questions and answers…

Q. Will the face gaiter protect me from Coronavirus?
A. No, but then again it’s unlikely a normal face mask will either. By wearing a face gaiter you are reducing the chances of passing the virus on to others if you are infected. There is a lot of debate regarding face covering, and the general consensus is that wearing one while out in public is a good idea. The best way to protect yourself is to practice good hygiene and maintain social distancing. To find out more about Coronavirus and how to keep safe, click here.

Q. What countries to you ship your face gaiters to?
A. We ship worldwide. Please see our shipping rates page here.

Q. The prices shown are in US dollars?
A. Yes, USD is the most recognised currency. Once you check out via PayPal, it will show you the total cost in your own currency.

Q. How long will it take for my order to arrive?
A. As you can appreciate, we are really busy at the moment. However, we are aiming to get your order to you within 14 working days. However, please allow us a few days extra during this difficult period. All items are tracked to give you an idea of when it’ll arrive.

Q. My order hasn’t arrived or it’s damaged?
A. Please contact us here, and we’ll do our best to put things right.

Q. What payment methods do you accept?
A. We only accept PayPal as our payment method. It is safe and easy to use, and you can still pay via PayPal even if you don’t have a PayPal account.

Q. Is this website safe to use?
A. It sure is! We use Comodo SSL technology to keep things safe. You can order from this website in confidence. As we use PayPal as our payment processor, we do not see nor store any of your payment information.

Q. Do I have to sign up for an account on here to buy a face gaiter?
A. No, no you don’t! You can checkout as a guest, you can create an account too, if you want.

Q. Will you be bombarding with spam emails once I buy something from you?
A. NO! We hate stuff like that, so we’re not going to start doing to others. We’ll only email you regarding your order – nothing else.

Q. How do I care for my face gaiter?
A. Just wash it as required on a medium temperature setting and hang dry. Full care instructions will come with your item.

Q. I have a question that isn’t listed?
A. Contact us here